Legal
Data sources and your rights.
If a tool available through Eden Engine returned information about you, and you are not the customer who made that call, this is what we processed, where it came from, and how to ask us to delete it.
01
Why this page exists
This page is not for Eden Engine customers. It is for you. Some tools available through Eden Engine let a customer look up information that is publicly available about a person. A result can include you if:
- a customer searched for you by name, or searched a company domain and got back the published contacts for that organisation (up to 100 per request);
- a customer looked up a public social media account, post, video, comment thread, follower list or review that you created or appear in;
- a customer looked up a public blockchain wallet address that you control.
We also run a small number of paid test lookups ourselves before a tool is opened to customers. If one of those returned your information, the rights below apply in the same way.
If you want to know how we handle your own account as an Eden Engine customer, see the privacy policy.
02
What we process about you
Depending on the tool a customer called, a result can include:
- Professional details: your name, job title, seniority, department, employer, a work email address, a phone number (which may be a work or a personal line), and a link to a public professional profile.
- Public social media data: a public profile (username, display name, bio, profile picture link, follower and following counts), the posts, videos, stories, comments and reviews you published, their engagement counts and dates, and public lists of followers or accounts followed.
- Where an email address was seen: the public page or search result it appeared on, when, and whether it still appears there.
- Computed signals: a confidence score that an address is yours, whether it looks deliverable, whether it looks personal or shared, and, for some lookups, a label estimating whether you are a decision-maker at your employer. These are generated by the tool, not separately sourced facts, and can be wrong.
- Public on-chain activity for a wallet address: balances, transactions, token or NFT holdings, timestamps, and labels for the contracts involved. We treat a wallet address as personal data when it can be linked to you.
- Wallet ownership labels: a label estimating who a wallet, or the other party to one of its transactions, belongs to. This is an estimate with its own confidence score, not a fact recorded on the chain, and can be wrong.
None of the fields these tools are built to return is a government identification number, a bank or card account number, or a health record. A public post or comment, however, can contain anything its author chose to publish, and a tool that returns the post returns its text as written. If a result about you contains something it should not, ask us to remove it (see below).
Email us if you want the full field list for the tool that returned data about you.
03
Where it comes from
We do not collect this information from you directly. The data source behind each tool gathers it from publicly available places: public web pages, public professional and social media profiles and posts, public review sites, and the public blockchain. Our providers tell us they do not use private, paywalled or access-restricted sources. Each tool's page names its data source.
For an email-verification lookup, the address is one the customer already had and typed in; only the record of where it appears publicly comes from the data source.
Who receives it: the Eden Engine customer who ran the lookup; the intermediary and data source that answer the call (described on the subprocessors page); and our hosting provider, which stores the run record. We do not otherwise share it, except where the law requires us to, to protect our or someone else's rights or safety, or if the business is sold or merged, in which case it would transfer with our other stored data.
04
Why we process it
We rely on what data protection law calls legitimate interest: providing a paid lookup service over publicly available information, weighed against your rights and reasonable expectations as the person it is about. If you disagree with that balance, ask us to delete what we hold about you, including the computed labels described above. We delete it and act on each later request the same way.
05
How long we keep it
A run's stored result, including anything it returned about you, is kept with the rest of that customer's run history (see the privacy policy's retention section). There is no automatic deletion schedule for this category yet. If you ask us to delete what we hold about you, we do it by hand.
06
Your rights
Wherever you live, we will honour the following. You do not need to cite a law, and we will not ask why.
- Access: find out what we hold about you.
- Correction: have anything inaccurate fixed.
- Deletion: have what we hold about you removed from our records.
- Objection: tell us you object. We delete what we hold about you and act on each later request the same way.
- Restriction: ask us to limit how we use your information while an objection, correction or deletion request is being resolved.
Email pixellabsweb3@gmail.com and tell us who you are and what you are asking for. We will respond within 30 days, or sooner where a shorter legal deadline applies to your request.
Two limits apply to deletion, correction and objection. First, we can only act on our own records: the public page or profile the information came from stays where it is, and a later lookup could return it again, which we would act on again. Second, the intermediary and data source behind a tool may keep their own copy under their own retention rules; ask us and we will tell you what we know for the tool involved.
If you are in the EU or UK you can also complain to your data protection authority. If you are in California or another US state with a privacy law, we do not use your information for cross-context behavioural advertising, and we will not discriminate against you for exercising any right above.
07
Changes to this page
If we change what we process about people who are not customers, or why, we will update this page and the effective date at the top.
Questions go to pixellabsweb3@gmail.com. See also the privacy policy and the subprocessors page.