San Francisco 311 Case by Number (Open311)

sf311open311/get-request

One San Francisco 311 case by its case number (12 digits, for example 202000199236): status, closing note, report text, address, coordinates, request and update times, photo link when one was attached. City and County of San Francisco data, passed through unmodified and served by Eden Engine; not an official City product.

activeper callv1

Price

$0.0026 per call

You pay the price shown. If a call turns out to cost more than its quote, you pay the actual price, capped at twice the quote. No monthly minimum. Top-ups start at $0.50.

Data source

City and County of San Francisco (DataSF)

Data from the City and County of San Francisco 311 Open311 service (mobile311.sfgov.org), released under the Public Domain Dedication and License v1.0. Passed through unmodified. Served by Eden Engine; not an official City and County of San Francisco product.

Use it

Five steps: search, inspect, learn, run, settle. No per-tool setup; your agent reaches this tool through the meta-tools it already has.

Connect once and your AI can find and run this tool, and any other it needs.

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agent

// 1. search: find the tool
omnial_search({ query: "what you need" })

// 2. inspect: price and input schema
omnial_inspect({ tool: "sf311open311/get-request" })

// 3. learn: read the usage guide at runtime
omnial_learn({ tool: "sf311open311/get-request" })

// 4. run: price the exact call first, then run it
omnial_execute({ tool: "sf311open311/get-request", input: { /* see input_schema */ }, dry_run: true })
omnial_execute({ tool: "sf311open311/get-request", input: { /* ... */ } })

// 5. settle: the call is charged when it finishes, nothing to do

Not connected yet? Point your MCP client at https://mcp.eden-engine.com/mcp, then copy a config for your client.

Pricing

Every charge this tool can incur.

Charge	Price
Per call	$0.0026

Updated: Oct 24, 2026

Input and output schemas

Input schema

input_schema.json

{
  "type": "object",
  "required": [
    "service_request_id"
  ],
  "properties": {
    "service_request_id": {
      "type": "string",
      "pattern": "^[0-9]{6,15}$",
      "description": "The 311 case number, digits only, for example 202000199236."
    }
  },
  "additionalProperties": false
}

Output schema

output_schema.json

{
  "type": "object",
  "required": [
    "results"
  ],
  "properties": {
    "results": {
      "type": "array",
      "items": {
        "type": "object",
        "properties": {
          "lat": {
            "type": "number"
          },
          "long": {
            "type": "number"
          },
          "token": {
            "type": "string",
            "description": "The case token."
          },
          "status": {
            "type": "string",
            "description": "open or closed."
          },
          "address": {
            "type": "string"
          },
          "media_url": {
            "type": "string",
            "description": "Photo of the report, when one was attached."
          },
          "description": {
            "type": "string",
            "description": "The report text as filed."
          },
          "service_code": {
            "type": "string"
          },
          "service_name": {
            "type": "string"
          },
          "status_notes": {
            "type": "string",
            "description": "The closing note, on closed cases."
          },
          "updated_datetime": {
            "type": "string",
            "description": "UTC, ISO 8601."
          },
          "requested_datetime": {
            "type": "string",
            "description": "UTC, ISO 8601."
          },
          "service_request_id": {
            "type": "string",
            "description": "The 311 case number."
          }
        },
        "additionalProperties": true
      }
    }
  },
  "description": "The case as a one-element list under `results`.",
  "additionalProperties": true
}